Privacy Policy 🔒

How Likkle collects, uses, and protects your personal information.

Last updated: January 2025

👋 Introduction

Welcome to Likkle ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website likkle.store and make purchases from us.

By using our service, you agree to the collection and use of information in accordance with this policy. If you disagree with any part, please discontinue use of our services.

📋 Information We Collect

We collect information you voluntarily provide when placing an order or contacting us:

  • Full name
  • Phone number (WhatsApp)
  • Delivery address
  • Email address (if provided)
  • Payment method preference (we do not store card details)
  • Order history and purchase details

We may also collect non-personal information automatically such as browser type, pages visited, and time spent on our site through analytics tools.

🎯 How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Communicate order status and tracking updates via WhatsApp
  • Respond to customer service enquiries
  • Send promotional offers (only if you have opted in)
  • Improve our website and services
  • Comply with legal obligations

🔗 Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Delivery partners — to fulfil and deliver your orders (name, phone, address only)
  • Payment processors (Paystack, Flutterwave) — who have their own privacy policies
  • Legal authorities — when required by law

Our dropshipper partners receive only the information necessary to fulfil your order. They are contractually obligated to protect your data.

🔐 Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All payment processing is handled by PCI-DSS compliant providers — we never store your card details on our servers.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

🍪 Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device. We use them to remember your preferences and understand how visitors use our site. You can instruct your browser to refuse cookies, though some parts of our website may not function properly as a result.

👦 Children's Privacy

Our service is operated by and for adults. While we sell children's clothing, our website is not directed at children under 13. We do not knowingly collect personal information from children. If you are a parent and believe your child has provided us with personal information, please contact us and we will delete it promptly.

✏️ Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Opt out of marketing communications at any time
  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us via WhatsApp or email at hello@likkle.store.

🔄 Policy Updates

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

📞 Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

  • WhatsApp: Available on our website
  • Email: hello@likkle.store
  • Website: likkle.store