Everything you need to know about Likkle — orders, delivery, sizing, and more.
No account needed. Just select your items, add to cart, and fill in your delivery details at checkout. We'll contact you on WhatsApp to confirm your order.
Once you place your order, our team will send you a WhatsApp confirmation within 2 hours during business hours (Mon–Sat, 8am–8pm). Please ensure the phone number you provide is active on WhatsApp.
Yes, but only before your order is dispatched. WhatsApp us as soon as possible after placing the order if you need to make changes. Once shipped, we cannot cancel but you can initiate a return.
Absolutely! Simply enter the recipient's delivery address at checkout and mention in the WhatsApp confirmation that it's a gift. We'll ensure no invoice is included in the package.
Standard delivery takes 3–7 business days nationwide. Lagos delivery is typically 1–3 business days. We'll send you tracking information via WhatsApp once your order is dispatched.
Yes! We deliver nationwide across Nigeria including Abuja, Port Harcourt, Kano, Ibadan, Enugu, and all other states. Delivery time varies by location — typically 3–7 business days.
Delivery fees are calculated at checkout based on your location. Lagos delivery starts from ₦1,500 and nationwide from ₦2,500.
Our delivery partner will contact you before arrival. If you're unavailable, they'll arrange a suitable redelivery time. Please ensure your WhatsApp number is reachable during delivery hours.
Check our Size Guide for detailed measurements by age and body size. When in doubt, we recommend sizing up — children grow fast and it's better to have a little room to grow into.
Our sizes are generally true to age. However, if your child is tall or on the heavier side for their age, we recommend going one size up. Check individual product descriptions for specific notes.
We offer free size exchanges within 14 days of delivery. The item must be unworn and in original condition. See our Returns & Exchange policy for full details.
We accept returns within 14 days of delivery for unworn, unwashed items in original condition with tags intact. See our full Returns Policy for complete details.
WhatsApp us with your order number, the item(s) you'd like to return, and the reason. We'll guide you through the process and arrange pickup or drop-off depending on your location.
Once we receive and inspect the returned item, refunds are processed within 3–5 business days back to your original payment method. Bank transfers may take an additional 1–2 days to reflect.
We accept Paystack (card, bank transfer, USSD), Flutterwave, direct bank transfer, and Pay on Delivery (available in select Lagos areas). All online payments are encrypted and secure.
Pay on Delivery is available in select Lagos areas only. A ₦500 POD handling fee applies. This option may not be available during peak periods. WhatsApp us to confirm availability for your area.
Yes. All payments are processed through Paystack and Flutterwave — both PCI-DSS compliant payment processors. We never store your card details on our servers.
Bulk orders start from 10 pieces of the same or mixed items. Discounts are automatically calculated in our Bulk Order Calculator — the more you order, the more you save.
Yes! You can add multiple bulk items to your cart. Each product's bulk discount is calculated independently based on the quantity ordered for that specific product.
Bulk orders of 50+ pieces may require 5–10 business days for processing and delivery. We'll confirm the exact timeline via WhatsApp after your order is received.
Yes! Our dropshipper programme lets you sell Likkle products under your own brand. Likkle handles all fulfilment. WhatsApp us with the subject "Dropshipper" to get started.
Our team is available Monday – Saturday, 8am – 8pm. We typically respond within 1 hour.